Frequently Asked Questions

We are happy to answer any and all questions you may have about our TRUEGRID pavers. Look through the questions and answers below. If your question remains unanswered, feel free to contact us directly.


  • TRUEGRID is a commercial permeable paving alternative to concrete and asphalt made from 100% recycled HDPE plastic that provides stability and storm water detention.
  • TRUEGRID is super durable and storm water permeable to reduce flooding as well as stop rutting and erosion by providing structure for ground stabilisation.
  • Park/drive on the TRUEGRID surface and detain water underneath.
  • TRUEGRID is a low maintenance alternative option to gravel and asphalt yards.

What are the environmental benefits of TRUEGRID?

TRUEGRID is green from manufacturing through end use. TRUEGRID is made from 100% post industrial recycled HDPE. Using TRUEGRID allows storm water to permeate through the aggregate or grass fill so bioremediation can help remove pollutants from the water before it reaches the water table (Environment).

How long will my TRUEGRID last?

Based on current applications in the USA the life span of TRUEGRID is 25 to 60 plus years depending on traffic and application.

TRUEGRID will typically outlast asphalt with much less maintenance and last as long as or longer than concrete.

How do I order TRUEGRID?

For all orders please email sales@truegridpaver.com.au or call 1300 796 018. (Click on the Buy Now button).

What makes TRUEGRID better than the rest?

TRUEGRID is the world’s strongest permeable paver. TRUEGRID has the highest possible compression strength and durability. TRUEGRID is 98% permeable. TRUEGRID is easy to install and the smarter alternative to concrete and asphalt.

How do I install TRUEGRID?

The TRUEGRID Drive on Surface was developed to be very simple to install. Any contractor, landscaper, or DIY’er can easily do it the first time with little direction. We also have installation guides available on YouTube.

Can I install TRUEGRID myself?

Yes! Installation of TRUEGRID is simple and easy.

Does TRUEGRID need edging when installed next to other materials?

No, simply transition or grade to surrounding landscape or hardscape.

Can TRUEGRID be installed on sloped ground?

Yes. Generally, less than 20% slopes do not require staking. (Refer to the TRUEGRID staking and anchoring installation guide for new sloped driveways.)

What maintenance requirements are there for TRUEGRID?

TRUEGRID has minimal maintenance requirements.

What is TRUEGRID warranty?

Five year warranty for manufacturer’s defects. Check with your installation contractor for installation warranty. TRUEGRID does not directly provide construction or installation services and does not warranty installation.

What types of soil does TRUEGRID work with?

TRUEGRID works with all soils and in all climates. For unstable soils a geo-grid mesh or permeable pinpoint fabric may be helpful between the soil and the rock base.

How do I line mark my car parking?

SuperSpots are made to delineate parking and lock into the grid. See SuperSpots for more details.

How long will TRUEGRID stay permeable?

For the life of the installation when filled with the recommended clean, washed fill aggregate or grass.

Does TRUEGRID help with flooding?

Yes, TRUEGRID reduces storm water runoff by providing water detention volume in the gird and the sub-base.

Can TRUEGRID be used in equine/livestock applications?

Yes, TRUEGRID Pro Plus S-Flex 48 prevents muddy stalls, trailways and pens, helping to prevent hoof disease.

Can TRUEGRID be used in fire lanes?

Yes, TRUEGRID is the perfect option to provide soil stabilisation for fire lanes and fire engines and emergency vehicles. TRUEGRID meets code and has been installed in many such projects across the country.

How can I get detention space under the surface of TRUEGRID?

By using clean angular, 14 mm to 20 mm, you can create detention which is calculated by multiplying the cubic metre of storage by 40%. This represents the void space in the rock sub- base and the detention capacity.

Can TRUEGRID be cut to fit any shape?

Yes, TRUEGRID can be easily cut on site with a handheld power saw.

What applications can TRUEGRID be used in?

Virtually any paving application except for high speed highways. TRUEGRID is ideally suited for parking lots, trucking yards, equipment storage yards, driveways, access easements, sports fields, overflow parking, job sites, oil field rig sites, pathways, NDIS compliant surfaces, horse and livestock stalls and trails, event parking, entertainment venues for parking and foot traffic, landscaping, temporary parking or heavy vehicle traffic, equipment pads, hot tub pads, golf course paths. These are just some of the many uses of TRUEGRID.